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Help Desk


We use OSTicket as a ticket tracking system. Staff can log in and create requests to have computer and technology issues addressed and resolved. The website is currently only accessible while on a network managed by SiskiyouCOE. If you need a ticket submitted but can't access the site, put the request in to your department's Executive Assistant or Administrative Secretary and he/she will get the request on the ticketing system for you. You must log in with your SiskiyouCOE work email.

Help Desk

Below is a link to a tutorial video on how to use the Help Desk. At the bottom of the page is a document with steps on how to sign in.

SCOE-HelpDesk Tutorial

First page of the PDF file: How_To_Access_SCOE_HelpDesk_v2
How_To_Access_SCOE_HelpDesk_v2